Social Services Software Built for Community‑Based Service Providers Across Canada
Therap Canada helps social services and community‑based service providers document care, pass audits, and bill accurately — supporting agencies across Canada's provinces and territories. Backed by more than 20 years of Therap's experience supporting human services organizations, our goal is to help your agency streamline compliance, improve communication, and save time to focus on what matters most: improving the lives of the people you support.
70+ Tools for Social Services
Document a variety of health data and create detailed reports with Therap Canada's EHR.
Support individuals, families, and your team's efforts to help people reach their good life.
Record progress on Individual Support Plan (ISP) goals directly at the point of care.
Report incidents and accidents through a complete workflow that streamlines the investigation process for critical incident management.
Track and manage the services individuals receive with tools built for social services agencies.
Manage medication histories and simplify medication administration with a secure, integrated eMAR.
Therap Canada is PIPEDA‑Compliant and hosts data in Canadian Data Centers.
Loved by Our Users
Envision Community Living
What we've been doing with paper and pen – it doesn't work. You need to go digital. If you're on the fence and you're a bit scared, choose Therap. No one is going to help you more than this group of people.
L’Arche Antigonish
One of the biggest benefits we're seeing in our houses is that our assistants have more time to do the things that matter — more time providing supports, less time doing administrative tasks, but still checking all the boxes on our to-do list. We can't imagine not having Therap today.
What Services Do You Deliver?
Therap Canada is designed to support a wide range of social services, offering adaptable tools to meet a variety of documentation and provincial compliance needs.
"Before I joined Therap Canada, I used the system every day as both a Direct Support Professional at enVision Community Living, as well as an Associate Director at Initiatives For Just Communities. What I appreciated most was the ease and efficiency of recording daily shift notes, as well the depth of reporting capabilities. That's part of why I joined the Therap Canada team. I've seen firsthand the difference that Therap Canada makes for frontline staff, and I want to bring those to every agency I work with today."
Frequently Asked Questions
What is Therap Canada?
Therap Canada is the Canadian division of Therap Services, an electronic health record and documentation platform built specifically for social services and community‑based service providers. Agencies use Therap Canada to document services, pass audits, bill accurately, and coordinate person‑centred care — all in one PIPEDA‑compliant system, hosted in a Canadian data centre.
Who uses Therap Canada?
Therap Canada is used by social services agencies of every size — from agencies supporting a small number of individuals to large, multi‑site organizations. Whether you're a direct service provider or a case management agency, Therap Canada is built to fit how your organization works within your province or territory's regulations.
How is Therap Canada different from other care software available in Canada?
Therap Canada is purpose‑built for social services and community‑based support — not adapted from a general home‑health or medical records system. That means service planning, incident reporting, goal tracking, and compliance documentation all live in one connected system designed around how human services agencies actually work, backed by 20+ years of sector‑specific experience. The Therap Canada team also comes from the Social Services field so we can truly understand the challenges and rewards of service provision.
What Canadian privacy laws does Therap Canada comply with?
Therap Canada is built PIPEDA‑compliant from the ground up, with data hosted in a Canadian data centre.
How much does Therap Canada cost?
Pricing depends on how many individuals you support and which
modules you enable.
See the full Pricing page for a
custom quote
Is Therap Canada PIPEDA compliant?
Yes. Therap Canada is built PIPEDA‑compliant from the ground up, with data hosted in a Canadian data centre and dedicated IT security and operations teams overseeing data protection.
Does Therap Canada work on mobile?
Yes — Therap Canada has a mobile app available for Apple and Android that lets support staff document in real time: Daily Notes, ISP data, medication administration, and more, right from a phone or tablet in the field.
What security certifications does Therap Canada maintain?
Therap completes an annual independent SOC 2 Type II assessment covering security, availability, processing integrity, confidentiality, and privacy, and is hosted in ISO 27001‑certified, Canadian data centres.
Is Therap Canada support included?
Yes. Online training and online support are included in every subscription at no additional cost, starting with implementation assistance to get your agency live and continuing with ongoing support.
Is Therap Canada only built for large agencies?
No. Therap Canada is built to be a flexible system that can benefit some of the largest providers, as well as small agencies supporting as few as one person. Implementation and training scale to your agency's size, not a one‑size‑fits‑all rollout.